Telecom AI. Governed at the model boundary.
Telecom carriers and communications providers face unique and overlapping data obligations: CPNI cannot reach AI endpoints outside the authorized use, subscriber PII must stay within governed systems, 5G network APIs need gateway-level security before AI systems interact with network functions, and CDR/call metadata requires protection from inadvertent exposure through AI-assisted workflows. Arbitex puts a compliance-grade governance layer in front of every AI call — inspecting, enforcing, and logging before any data reaches a model. The data plane deploys inside your network.
Capabilities
AI governance built for telecom carriers and communications providers.
CPNI Detection and Enforcement
Customer Proprietary Network Information under 47 CFR 64.2001 must not reach unauthorized AI endpoints — carriers and CLECs face significant FCC enforcement exposure when CPNI flows outside governed systems. Arbitex detects CPNI patterns in AI prompts before any model processes them: call detail records, billing data, network usage patterns, service subscription details, and location data derived from network operations. Customer service agents, network operations staff, and analytics teams querying AI assistants about subscriber activity are inspected in-path. Violations are blocked or flagged before reaching any model endpoint — including commercial AI providers that have no authorization to handle CPNI.
Subscriber Data DLP
Telecom subscriber PII — account numbers, device identifiers, IMEI/IMSI values, billing addresses, usage patterns, and network-layer identifiers — requires protection across every AI interaction in customer care, operations, and analytics workflows. Arbitex's 3-tier DLP pipeline detects subscriber data in conversational AI prompts: Tier 1 structural pattern matching for account and device identifier formats, Tier 2 ML-based entity recognition of subscriber PII in free-text queries, and Tier 3 contextual validation to resolve ambiguous detections. Enforcement runs in-path before any data reaches a model endpoint. Every detection is logged with the applicable regulatory identifier — CPNI, GDPR, CCPA — for complete audit trail coverage across your subscriber base.
5G Network API Gateway Security
5G network exposure APIs — NEF and SCEF interfaces — create new attack surfaces when AI systems interact with network functions, QoS controls, and location services. Arbitex governs AI requests accessing network APIs: every call is authenticated via OAuth 2.0 client credentials or SAML-backed service identity before DLP inspection runs. Rate limiting enforces per-service quotas to prevent network topology reconnaissance through AI-assisted queries. Network topology data, radio access configuration, core network parameters, and infrastructure identifiers are detected and blocked before reaching AI models without the appropriate authorization context. The audit trail captures every network API interaction for security operations review.
CDR and Call Metadata Governance
Call detail records, session initiation protocol metadata, tower handoff logs, and interconnection records contain sensitive subscriber activity patterns that must not reach AI endpoints outside the carrier's governed environment. Arbitex DLP detects CDR formats, originating/terminating number pairs, cell site identifiers, call duration and timing data, and interconnection billing records in AI prompts before they reach any model. Network planning teams, billing operations staff, and analytics platforms querying AI assistants about traffic patterns and capacity planning are inspected in-path. Every CDR-category detection generates an audit entry with CPNI and applicable regulatory classification tags — providing the evidence trail required when FCC enforcement or interconnection dispute proceedings examine data handling practices.
FCC/TCPA Compliance Enforcement
FCC privacy regulations and the Telephone Consumer Protection Act govern how carriers and broadband providers handle customer data and communications — including CPNI obligations under 47 CFR Part 64, TCPA consent requirements for automated communications, and data use limitation rules for broadband providers. Arbitex maps its enforcement controls directly to the FCC/TCPA rule set: CPNI detection, TCPA consent verification logic, and data use limitation enforcement are active simultaneously under a single policy configuration. tamper-proof audit logs capture FCC rule identifiers and TCPA consent status alongside every enforcement action, generating the evidence packages required for FCC examination responses, TCPA litigation defense, and enforcement proceedings.
Air-Gap Outpost for Network Operations
Carrier network operations centers, central offices, and infrastructure management environments often operate in restricted network segments where AI traffic cannot route through external cloud infrastructure. Arbitex Hybrid Outpost deploys the entire data plane inside your NOC or carrier facility: AI governance — routing, DLP inspection, policy enforcement, and audit logging — runs with no persistent connection to the Arbitex control plane or any external endpoint. Policy bundles are cryptographically signed and delivered through your approved change management procedures. The gateway operates fail-closed: if the policy bundle cannot be validated, all AI traffic is blocked until the condition is resolved. Network planning teams, OSS/BSS operators, and infrastructure engineering staff access AI through the local gateway with full CPNI and subscriber data protection active.
How it works
Deploy inside your telecom network or carrier infrastructure
The Arbitex data plane installs in your carrier VPC, OSS/BSS environment, or network operations center using Docker Compose or Kubernetes. All AI traffic from customer service platforms, network operations tools, analytics systems, and automated workflows routes through the gateway before reaching any model endpoint. CPNI detection and subscriber DLP run entirely inside your authorization boundary — no subscriber data, call detail records, or network topology information transits Arbitex infrastructure. For carriers with strict data residency requirements, the hybrid Outpost package deploys with no persistent connection to the Arbitex control plane.
CPNI and subscriber data detection runs in-path before any model processes it
Your configured compliance bundle activates the relevant control sets for your carrier type and regulatory obligations. Tier 1 structural pattern matching covers CDR formats, account number schemas, IMEI/IMSI identifiers, and network identifier patterns. Tier 2 applies ML-based detection to identify subscriber PII, CPNI-category content, and content licensing data in free-text queries from customer care and operations teams. Tier 3 contextual validation resolves ambiguous detections — distinguishing routine network terminology from actual CPNI or regulated subscriber data. Enforcement actions — block, redact, or route-to-review — execute before any data reaches the model. Every decision is logged with an FCC rule identifier and applicable compliance framework tag.
Audit evidence ready for FCC examination and regulatory compliance
The tamper-proof audit log accumulates a complete evidence trail for every AI interaction involving CPNI, subscriber PII, or content licensing data. Signed exports include FCC rule identifiers (47 CFR Part 64), GDPR Article references, CCPA obligation tags, and PCI-DSS control numbers mapped to each enforcement action — ready for FCC examination responses, state regulatory inquiries, and internal compliance reporting. SIEM integrations (Splunk, Microsoft Sentinel, Elastic) deliver enforcement metrics for continuous monitoring of regulated data handling across your carrier operations and media business units.
Six frameworks. One policy layer.
Each compliance obligation maps to a specific Arbitex capability. All bundles are active simultaneously — no separate configuration per framework, carrier type, or enforcement jurisdiction.
Customer Proprietary Network Information protection at the AI boundary. Call detail records, billing data, network usage patterns, and location data enforcement before any model processes subscriber activity. Audit log entries carry 47 CFR Part 64 rule identifiers for FCC examination evidence.
TCPA consent management and enforcement at the AI boundary. Automated dialing, prerecorded message, and SMS consent status verified before AI-assisted communication workflows execute. DLP detects TCPA-regulated content — consumer phone numbers, consent records, and do-not-call list data — in AI prompts. Audit trail captures TCPA consent verification status for litigation defense and FCC enforcement responses.
CALEA compliance controls for lawful intercept capability and surveillance-related data handling. AI prompts referencing lawful intercept configurations, wiretap technical capabilities, surveillance target identifiers, and CALEA compliance architecture are detected and blocked before reaching any model endpoint. Audit log entries carry CALEA classification tags — critical for demonstrating that intercept-capability data is handled exclusively through authorized channels.
Payment card security for billing and subscriber account management systems. Cardholder data detection in AI prompts from billing platforms, payment processing workflows, and subscriber account management tools. PCI-DSS control identifiers logged with every cardholder data enforcement action.
Financial reporting controls for publicly traded telecom carriers and media companies. Material non-public financial information detection — revenue forecasts, subscriber metrics, ARPU data, and content licensing cost structures that could affect public company disclosures.
Broadband privacy obligations and CPNI handling requirements. Opt-in and opt-out consent verification, data use limitation enforcement, and breach notification workflow support. FCC enforcement action evidence packages generated from the tamper-proof audit log.
Related Resources
Ready to put governance in front of your telecom AI?
Talk to an Arbitex engineer about CPNI detection, subscriber data DLP, 5G API security, FCC compliance, and carrier deployment options for your network environment.